Message from the President
“At PAC we pride ourselves in giving outstanding service to our clients. We don’t want to be the biggest – we simply want to be the BEST! Thank you for visiting our website, we look forward to hearing from you.”
We are unique in the collection business in that we are a privately held one location operation. PAC invests more time and money per account collected in an effort to provide superior returns to our clients.
PAC works for our clients on a contingency fee basis. There is no fee unless we collect.
Collectors Associations and Memberships
PAC is an active member of the ACA International (American Collectors Association), the FCA (Florida Collectors Association) and the ACA International Healthcare Service Program.
All of our collectors have been trained according to the Fair Debt Collection Practices Act and in proper, professional telephone collection techniques. Our approach to collecting your accounts is positive and professional. We aggressively pursue collection of your accounts, and use our expertise to receive payment in full for you. We maintain strict compliance with state and federal laws regulating consumer and commercial collection practices.
Client Statements & Status Reports
Our clients are paid within one week of month end. Your itemized statement will include debtor payments, amounts paid, payment dates, and current balance. Status reports are available upon request.
Our first step is to send new business electronically to our letter outsourcing firm DANTOM and to ACCOLAID for NCOA (National Change of Address) skiptracing and telephone look up information. This whole process takes place in 24-48 hours. At this point the files are updated electronically and our first letter is mailed.
Automated Credit Reporting
On the 1st and 15th of each month all accounts above $25 are automatically reported to Equifax, Experian, and TransUnion Credit Bureaus. This service is provided to all of our clients at no charge.
Locally owned and operated.
Owner has over 30 years collection experience in Fort Myers area.
We build strong long lasting relationships with our clients.
Communication – Unlike other agencies, you can call any employee, in any department, with any questions. See the difference, we are an all-access agency.
What is important to you, is important to us – high returns, customer service, assertive yet professional collectors, and collection programs tailored to fit your needs.
Join our growing list of satisfied clients today!